Voice AI automation

Voice Agent for Restaurant – Order Booking & Support Bot

AI voice assistant that takes restaurant orders, answers FAQs, and escalates in real time.

Overview

I designed and shipped a restaurant-focused AI voice agent trained on menus, delivery zones, and service policies. Every caller talks to a natural-sounding OpenAI-powered assistant that can confirm orders, check availability, answer promos, or capture special requests before syncing the data to staff. The voice flow can be repurposed for other industries needing appointment reminders, interview confirmations, or booking verifications through a phone channel.

Key Features

  • Voice flow architecture with intents for dine-in, pickup, delivery, and support FAQs.
  • OpenAI models fine-tuned on restaurant data for accurate, empathetic responses.
  • Live escalation hooks so staff can join when a call requires human assistance.
  • Data capture pipeline that logs orders and caller context for fulfillment teams.
  • Skills: AI Agent Development, AI Bot, Agent GPT, Cold Calling, Inbound Inquiry.

Gallery

Project Reviews

Alex Mallahimson

March 15, 2023

Incredible project! The attention to detail and functionality is impressive.

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Sara Miller

February 23, 2023

Very well designed and implemented. The UI is intuitive and responsive.

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Michael Chen

January 10, 2023

Outstanding work. I particularly liked the performance optimizations.

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